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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency just implemented Salesforce Emergency Response Management (ERM).
However, the internal users are unable to see any Emergency Response related functionalities.
What is the root cause for the access issue?

A) The internal users are missing the Emergency Response Management permission set
B) The internal users' role hierarchy has been set incorrectly
C) The internal users are missing the Emergency Management Response permission set license.
D) The Organization Wide Defaults for ERM objects were set to Public

2. A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions. What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?

A) Create a Decision Matrix using BRE
B) Create an Application Form using OmniScript Designer
C) Create an Application Form using Web-to-Case
D) Create an Expression Set using BRE
E) Create an Application Form using Web-to-Lead

3. A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post- implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A) OmniStudio Tracking Service
B) Event Monitoring
C) Roll Up libraries
D) Field tracking services

4. A city government offers multiple assistance programs that require applicants to answer different eligibility questions based on household characteristics. Administrators want to modify question logic each year without changing code. Which solution best meets this requirement?

A) Create separate Lightning pages for every program
B) Build a dynamic OmniScript using conditional visibility and Decision elements
C) Write Apex controllers for each eligibility rule
D) Use Validation Rules to display questions

5. A Technical Consultant has been asked to give insight to the reviewers explaining how a particular grant seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed. Which three tasks must the Technical Consultant do to accommodate this request?

A) Create a Screen flow and incorporate the Decision Explainer component to display the outcome.
B) Create an Apex Trigger to document the decision steps performed.
C) Integrate the BRE with Decision Explainer.
D) Assign the Decision Explainer Permissions Set License to the appropriate user(s).
E) Add the Decision Explainer Log History component to the Lightning record page(s).

Solutions: