Exam Name: Process Automation Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Updated: Oct 11, 2026
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Salesforce AP-221 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Salesforce Automation Overview | - Declarative automation tools overview (Flow, approval processes, legacy tools) - Automation use cases and business process design principles |
| Topic 2: Flow Builder Fundamentals | - Screen Flows and Record-Triggered Flows - Flow elements, variables, and data handling |
| Topic 3: Debugging and Best Practices | - Performance considerations and governance - Flow debugging and error handling |
| Topic 4: Business Process Automation Implementation | - Approvals and approval automation design - Record updates, assignments, and automation orchestration |
Salesforce Process Automation Accredited Professional Sample Questions:
Dreamscape Flowers is looking to automate a complex business process that involves multiple users from various departments. The Administrator plans to use existing flows and orchestration. The Administrator is aware that some existing flows were created long ago, which might lead to errors during the implementation phase. In case of an error, what two things should the Administrator look for?
- A. A flow error email notification
- B. All events in Event Monitoring with the "salesforce-flow" prefix in the identifier
- C. Error list under Orchestration Runs in Setup
- D. An orchestration error email notification
Correct Answer: C,D 🗳️
Universal Containers would like to leverage a custom Heroku app to update Salesforce records. How can the Administrator accomplish this by leveraging declarative tooling?
- A. Scheduled Flow with Apex Action
- B. Create a Flow to call the Heroku endpoint directly
- C. Leverage Change Data Capture and Record-Triggered Flow to handle outbound and inbound calls and DML
- D. Configure outbound message to call Heroku directly
Correct Answer: C 🗳️
What is the maximum number of versions per flow that one can create in Enterprise or Unlimited Edition?
- A. 100.0
- B. 50.0
- C. 900.0
- D. 1000.0
Correct Answer: B 🗳️
Which should be used to branch a flow?
- A. If condition
- B. Decision Element
- C. Branching Element
- D. If Else condition
Correct Answer: B 🗳️
Which two places can a flow designer distribute a flow with a screen?
- A. Related List
- B. Buttons
- C. LWC JavaScript
- D. Utility Bar
- E. Lightning Pages
Correct Answer: D,E 🗳️
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