PEGAPCDC86V1 by Pegasystems Actual Free Exam Q&As

Question 1

Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A. Segmentation B. Contact policies C. Engagement policies and Arbitration D. Audience

Discussion 0

Correct Answer: C Vote an answer

Question 2

U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A. Select Refresh the audience B. Trigger an external ETL (Extract-Transform-Load) process C. Run the starting population segment daily D. Select different audience sample with similar profile

Discussion 0

Correct Answer: C Vote an answer

Question 3

U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A. Define customer engagement polices B. Define customer contact policies C. Create and configure the real-time container D. Create the action and its web treatment E. Set up business structure to Sales/CreditCards

Discussion 0

Correct Answer: C,D,E Vote an answer

Question 4

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A. Meet the quarterly targets regardless of customer needs B. Customer relevancy and business profitability C. Offer the new retention plan for all customers in a certain region D. Maximize customer churn for low-value customers

Discussion 0

Correct Answer: B Vote an answer

Question 5

To calculate the total number of customer responses of four actions in a group, you must use________________.

A. four Set Property components B. one Set Property component C. four Group By components D. one Group By component

Discussion 0

Correct Answer: B Vote an answer

Question 6

When a customer is offered an action that they already accepted, this is because_________.

A. the actions are filtered based on eligibility B. the customer intent was captured incorrectly C. the strategy is not customized to exclude previously accepted offers D. there are no suppression rules defined

Discussion 0

Correct Answer: B Vote an answer

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 - PEGAPCDC86V1 Exam Practice Test