Exam Name: Salesforce Certified Platform User Experience Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Designers
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Instant Download Salesforce : Plat-UX-101 Questions & Answers as PDF & Test Engine
Updated: Sep 03, 2026
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 2: Interaction Design | 14% | - Designing effective page layouts - Defining user flows and interactions - Creating wireframes and prototypes |
| Topic 3: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 4: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 5: Discovery | 13% | - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals |
| Topic 6: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 7: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 8: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
A UX Designer needs to restyle a <lightning-modal /> Lightning Web Component (LWC) to meet brand guidelines.
Which key consideration about that LWC should the UX designer be aware of?
A. Only the main Lightning Modal component can be styled using styling hooks.
B. The model cannot be styled using styling hooks
C. Only the body, footer, and header helper components can be styled using styling hooks.
Question 2
A UX Designer wants to remotely collect feedback from hundreds of users on tasks or activities that do not require much imagination or emotion.
Which testing approach should be used?
A. A/B Testing
B. Online surveys
C. Usability study
Question 3
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
A. Expert Review
B. Prototype testing
C. Card Sorting
D. Task Analysis
Question 4
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
A. Create a three-column grid to reduce the form length.
B. Replace field labels with placeholder text.
C. Add section headers to visually separate fields into groups.
D. Improve form security by adding a challenge-response test.
Question 5
Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?
A. Service Cloud
B. Experience Cloud
C. Marketing Cloud
D. Sales Cloud
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B |
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