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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?

A) Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
B) A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
C) Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
D) A climate of trust, members who fill role demands, and an absence of conflict

2. What is a positive effect of a cohesive group?

A) Improving group productivity
B) Promoting value flexibility
C) Bringing heterogeneity to the process
D) Reducing group norm effect

3. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and feedback
B) Challenge and encouragement
C) Specificity and encouragement
D) Direction and challenge

4. How can an organization transmit its culture to its employees?

A) By studying employee gripes and complaints
B) By creating and repeating ritualistic activities
C) By requiring employees to memorize the mission statement
D) By influencing the balance of cultural backgrounds of employees

5. Which team type takes on many responsibilities of their former supervisors?

A) Problem-solving team
B) Virtual team
C) Self-managed work team
D) Cross-functional team

Solutions: