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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

A) The productivity of the team will improve significantly
B) The productivity of the team will remain as is
C) The productivity of the team will remain low
D) The productivity of the team will improve slightly

2. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A) Propensity for social loafing
B) Intellectual coherence
C) Authoritarian personality
D) Interpersonal skills

3. What is an aspect of cross-functional teams that makes them difficult to manage?

A) Team leaders cannot ensure that team members are located in the same work unit.
B) It takes time to build trust and teamwork among people with different experiences and perspectives.
C) Cross-functionality fluctuates too frequently.
D) Cross-functional leaders prevent team members from making their own decisions.

4. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and feedback
B) Challenge and encouragement
C) Specificity and encouragement
D) Direction and challenge

5. What is a purpose of employee evaluations?

A) To assist management in making human resource decisions
B) To educate employees on the personalities of supervisors and help them adjust to management styles
C) To measure the psychological symptoms of organizational dysfunctionality
D) To serve as a screening device for hiring new employees

Solutions: