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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which imaging and printing process is becoming less important because of the capability to produce digital content?

A) stapling
B) copying
C) scanning
D) emailing

2. Why are up-selling and cross-selling beneficial to a channel partner?

A) They allow the partner higher profits in combination with faster sales cycles.
B) For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.
C) They typically involve a higher value product leading to higher profits
D) They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.

3. What does the HP Embedded Web Server do?

A) shows end users all devices that are available for printing
B) orders supplies automatically
C) enables users to access and manage imaging and printing devices remotely
D) automatically notifies the IT department every time an imaging or printing device is used

4. According to HP, what is involved in cross-selling?

A) selling the client a balanced mix of HP MFPs and single function printers
B) selling the client accessories that go with their device to make them more functional
C) selling HP printers that can print from both a Macintosh and a PC
D) selling the client a device that has more features to drive cost savings

5. What is a key reason for HP's reputation of reliability?

A) fewer product cycles
B) rigorous testing
C) industry-leading service and support
D) stronger plastic framework

Solutions: