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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which statement is true about initial contacts between a customer and a business?

A) Most initial contacts occur during the day.
B) Most initial contacts result in a purchase.
C) Most initial contacts are face to face
D) Most initial contacts occur through documents.

2. What are the two basic selling methods employed in imaging and printing sales? (Select two.)

A) Group
B) Try and buy
C) Commission
D) Transactional
E) Contractual

3. What is the HP Printing Sales Guide?

A) A document about the major competitors in the printing business
B) A new HP service that supports HP partners by providing access to cost-free sales people for important deals
C) An application that supports HP partners in an effort to up-sell and cross-sell and that allows the creation of slide sets on HP products and technologies
D) An easy-to-print PDF document about HP sales processes

4. What is one way to research a client's regulations, challenges, and concerns?

A) call your client's competitors and ask questions
B) interview the client's customers
C) find and study its trade association's website
D) talk to the previous sales person who serviced the account

5. What is the key driver in a transactional sale?

A) perceived customer benefits
B) the product
C) the customer
D) long-term planning

Solutions: