Salesforce Certified OmniStudio Consultant - OmniStudio-Consultant Exam Practice Test
A business has a requirement to display an account and all of the associated contacts on a page. The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border.
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
Correct Answer: B,D
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An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?
Which OmniStudio tool should the consultant recommend to meet this requirement?
Correct Answer: B
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A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?
Choose 3 answers
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?
Choose 3 answers
Correct Answer: A,C,E
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Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?
According to best practice, what data source should be used?
Correct Answer: A
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An OmniScript steps through a wizard. In Step 2, the user needs to see details of a specific Case selected in Step 1.
How should an OmniStudio Consultant fetch the data efficiently?
How should an OmniStudio Consultant fetch the data efficiently?
Correct Answer: B
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A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user ' s details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user ' s details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
Correct Answer: A,B,C
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A company is designing a new console for contact center agents to display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
" Open " cases with case description, case open date, case type, assigned to, and priority fields. Open cases should be highlighted with a red border.
" Awaiting Closure " cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
" Closed " cases with case description, resolution, case closed date fields with a link to duplicate cases.How should the consultant design the FlexCard solution to meet these requirements?
" Open " cases with case description, case open date, case type, assigned to, and priority fields. Open cases should be highlighted with a red border.
" Awaiting Closure " cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
" Closed " cases with case description, resolution, case closed date fields with a link to duplicate cases.How should the consultant design the FlexCard solution to meet these requirements?
Correct Answer: C
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Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.
Correct Answer: C
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An OmniStudio Consultant at Universal Containers is tasked with displaying complex, multi-level account data on a Flexcard. The business wants users to be able to see this information on the Account record page but also wants to minimize the initial load time of the page.
Which placement strategy best balances visibility with performance considerations?
Which placement strategy best balances visibility with performance considerations?
Correct Answer: B
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