Change-Management-Foundation by APMG-International Actual Free Exam Q&As

Question 1

What role in change must promote an idea to potential Sponsors?

A. Sponsor B. Idea-Generator C. Change Agent D. Targets

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Correct Answer: A Vote an answer

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Question 2

Which of the following statements about stakeholder identification are true?
Stakeholder identification is based on the anticipated impact of change Stakeholder identification begins with stakeholder mapping

A. Neither 1 nor 2 is true B. Only 2 is true C. Only 1 is true D. Both 1 and 2 are true

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Correct Answer: C Vote an answer

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Question 3

What step in Kotter's model for planning and leading organizational change focuses on setting up the leadership team to drive the change?

A. Creating the guiding coalition B. Generating short-term wins C. Communicating the change vision D. Empowering employees for broad-based action

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Correct Answer: C Vote an answer

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Question 4

Which of the following statements about diverse teams are true?
1.Quicker to make decisions than teams of 'similars'
2.Members understand each other immediately

A. Neither 1 nor 2 is true B. Only 2 is true C. Only 1 is true D. Both 1 and 2 are true

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Correct Answer: A Vote an answer

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Question 5

Which delivery strategy makes the idea of 'Minimum Viable Change Practice' particularly useful?

A. Voluntary Adoption B. Many small incremental/iterative releases C. Phased D. Big Bang

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Correct Answer: B Vote an answer

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Question 6

Which statement describes 'confirmation bias'?

A. People allow their ideas to be shaped by what most other people are starting to believe B. People like continuity and find ways to avoid change C. People pay most attention to facts agree with their current opinions D. People assume that information that is easy to access will be the most important

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Correct Answer: B Vote an answer

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Question 7

What is the First step of Kotter's eight-step model for planning and leading organizational change?

A. Generating short term wins B. Communicating the change vision C. Empowering employees for broad-based action D. Establishing a sense of urgency

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Correct Answer: D Vote an answer

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Question 8

Which management approach is recommended to help people through the 'endings' phase of Bridges model of human transition?

A. Look for quick successes to announce B. Concentrate on the emotional content of issues C. Encourage people to turn their backs on the past D. Be clear about the scope of the change

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Correct Answer: B Vote an answer

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Question 9

When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

A. Stakeholder Radar B. Personas C. Mindmapping D. Empathay maps

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Correct Answer: C Vote an answer

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Question 10

Which of the following statements about ways in which we communicate and connect with people are true?
1.Non-verbal communication can be written
2.Our actions can speak volumes without saying a word

A. Neither 1 nor 2 is true B. Only 2 is true C. Only 1 is true D. Both 1 and 2 are true

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Correct Answer: B Vote an answer

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APMG-International Change Management Foundation - Change-Management-Foundation Exam Practice Test