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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7

A) Design with exclusion experts.
B) Increase the design timeline.
C) Set customer acquisition targets for diverse audiences.

2. Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.
Which Salesforce product should CK invest in to efficiently enable the desired experience?

A) Service Goud
B) Field Service
C) Scheduler

3. Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

A) Review and align with company V2MOM
B) Run a cost benefit analysis.
C) Create a functional prototype.

4. Cloud Kicks' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually Which technique should the designer use to ensure the audience remains engaged?

A) Turn the camera off so the audience can focus on the sides presented
B) Ask open ended questions to the audience to maintain their involvement.
C) Unsure half of the meeting time is dedicated to answering questions.

5. A job listing company has launched a campaign around the adoption of its social app for professional networking.
What should the team measure to gain the most trustworthy perspective and discourage artificially increasing (or "hacking") the company success metrics?

A) New connections made between users
B) New account activations
C) Number of times a user opens the app per day

Solutions: