Try 100% Updated Order-Management-Administrator Exam Questions [2023]
Pass Order-Management-Administrator Exam - Real Questions and Answers
NEW QUESTION # 45
Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?
- A. The types must match within reason
- B. The types must be an exact match (i.e. String to String)
- C. The names must be an exact match
- D. The names must only contain letters and underscores
Answer: A,C
Explanation:
Explanation
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. Forexample, if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.
Verified References:
https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManage
NEW QUESTION # 46
What type of relationship exists between FulfillmentOrder and Order Delivery Method?
- A. Junction (Many to Many)
- B. One-to-One Lookup (Location) FulfillmentFrom LocationId
- C. Lookup (Order Delivery Method)
- D. Master-Detail (Order Delivery Method)
Answer: C
Explanation:
Explanation
The type of relationship that exists between FulfillmentOrder and Order Delivery Method is Lookup (Order Delivery Method). A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. In this case, a FulfillmentOrder has a Lookup field named Order Delivery Method that references an Order Delivery Method record. An Order Delivery Method is a record that represents a delivery option for fulfilling orders, such as standard shipping, express shipping, in-store pickup, etc. An Order Delivery Method can have many FulfillmentOrders associated with it, but a FulfillmentOrder can only have one Order Delivery Method. Verified References:
https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5https://help.salesforce.com/s/art
NEW QUESTION # 47
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
- A. Add a Display Text component which includes {! SFIow.FaultMessage}
- B. Add an error node
- C. Create an error connector
- D. Create a fault connector
- E. Add a screen node
Answer: A,C,D
Explanation:
Explanation
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
NEW QUESTION # 48
In which two ways can Order Management licenses be assigned?
- A. By Profile
- B. By Permission Set
- C. By Hole
- D. By User
Answer: B,D
Explanation:
Two ways that Order Management licenses can be assigned are:
By Permission Set. A Permission Set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A Permission Set can be assigned to individual users or groups of users, regardless of their profile or role. An administrator can create a Permission Set that includes the Order Management User permission, which enables users to access Order Management features and data. The administrator can then assign this Permission Set to the users who need Order Management licenses.
By User. A User is a record that represents a person who can log in and access Salesforce. A User has various fields and settings that determine their access and permissions in Salesforce, such as profile, role, license type, etc. An administrator can assign an Order Management license to a user by editing the user record and selecting Order Management User from the License Type picklist. The administrator can also enable the Order Management User permission on the user record.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_user_permission.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5
NEW QUESTION # 49
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?
- A. Order Payment Summary
- B. Payment Method
- C. Order
- D. Payment
Answer: A
Explanation:
The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5
NEW QUESTION # 50
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Drag the Actions & Recommendations component on the page
- B. Make a new Lightning Record Page
- C. Create a New Deployment
- D. Create a new sub-flow
Answer: A,D
Explanation:
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 51
Which three statements are true about change sets?
- A. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- B. A change request should be created when the admin wants to send customizations from the current org to another org
- C. Change sets can contain only modifications made through the Setup menu
- D. Sending a change set between two orgs requires a deployment connection
- E. Change sets can only be sent between orgs that are affiliated with a production org
Answer: C,D,E
Explanation:
Explanation
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 52
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
- A. Stock Keeping Unit values must be updated
- B. The payment data must be updated
- C. The stock levels in the org are depleted from the first order
- D. The Order Reference Number must be updated
Answer: B,D
Explanation:
Two likely causes that could make the second submission of the same JSON payload fail are:
The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.
The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm&type=5
NEW QUESTION # 53
Which option is available for an admin to use as middleware to import data to. or export data from Order Management?
- A. Use the Developer console
- B. Find an application on AppExchange
- C. Use Data Loader
- D. Write Apex classes to query the database and write to a file
- E. Use Workbench to access the database
Answer: C
Explanation:
Use Data Loader. Data Loader is a client application that allows administrators to bulk import or export data from Salesforce using CSV files. The administrator can use Data Loader to import data into Order Management objects, such as Order Summary, Order Item Summary, Fulfillment Order, etc., or export data from these objects for backup or analysis purposes.
Verified Reference: https://appexchange.salesforce.com/ https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5
NEW QUESTION # 54
The Ensure Funds process works on which set of Order Items?
- A. Only the items on the Fulfillment Order passed into the Ensure Funds method
- B. Only the items with a status of Waiting Payment
- C. All Items within a delivery group
- D. All Sales Order Items
- E. Only the items passed into the Ensure Funds method
Answer: E
Explanation:
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5
NEW QUESTION # 55
Users are reporting slow load times for Lightning Record Pages. How can an administrator analyze the performance?
- A. Use the Analyze function in the Lightning Record Page editor
- B. Use the Page Layout Analysis tool in Setup
- C. Use Chrome DevTools
- D. Run a performance analysis using the Developer Console
Answer: A
Explanation:
The Analyze function in the Lightning Record Page editor helps an administrator analyze the performance of a Lightning Record Page. It provides recommendations on how to improve the page load time, such as removing unused components, reducing the number of fields, or using conditional visibility rules.
NEW QUESTION # 56
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Drag the Actions & Recommendations component on the page
- B. Make a new Lightning Record Page
- C. Create a New Deployment
- D. Create a new sub-flow
Answer: A,D
Explanation:
Explanation
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element.
A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 57
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
- A. Return Order
- B. rmaorder
- C. Replacement Order
- D. Fulfillment Order
- E. Change Order
Answer: A,D,E
Explanation:
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
NEW QUESTION # 58
Which three statements are true about change sets?
- A. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- B. A change request should be created when the admin wants to send customizations from the current org to another org
- C. Change sets can contain only modifications made through the Setup menu
- D. Sending a change set between two orgs requires a deployment connection
- E. Change sets can only be sent between orgs that are affiliated with a production org
Answer: C,D,E
Explanation:
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 59
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?
- A. Order Payment Summary
- B. Payment Method
- C. Order
- D. Payment
Answer: A
Explanation:
Explanation
The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&t
NEW QUESTION # 60
A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?
- A. Edit the properties of the Highlights Panel component on the Credit Memo lightning record page
- B. Edit the Credit Memo page layoutlo include the Total Amount field in the Highlights Panel
- C. Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel
- D. Modify the compact layout on the Credit Memo object
Answer: D
Explanation:
Explanation
The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5
NEW QUESTION # 61
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