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NEW QUESTION # 15
When changing a service template, which of the following will be added to linked services by default?
- A. Thresholds.
- B. Health score.
- C. New KPIs.
- D. Entity Rules.
Answer: D
Explanation:
Explanation
Link multiple services to a service template to manage them collectively in IT Service Intelligence (ITSI). A service can only be linked to one service template at a time. When you link a service to a service template, any existing KPIs in the service are preserved and KPIs in the template are added to the service. You can choose to append, replace, or keep entity rules.
NEW QUESTION # 16
Which of the following items apply to anomaly detection? (Choose all that apply.)
- A. Use AD on KPIs that have an unestablished baseline of data points. This allows the ML pattern to perform it's magic.
- B. Anomaly detection automatically generates notable events when KPI data diverges from the pattern.
- C. A minimum of 24 hours of data is needed for anomaly detection, and a minimum of 4 entities for cohesive analysis.
- D. There are 3 types of anomaly detection supported in ITSI: adhoc, trending, and cohesive.
Answer: B,C
NEW QUESTION # 17
Which of the following accurately describes base searches used for KPIs in a service?
- A. All the metrics in a base search are used by one service.
- B. Base searches can be used for multiple services.
- C. All the KPIs in a service use the same base search.
- D. A base search can only be used by its service and all dependent services.
Answer: B
Explanation:
KPI base searches let you share a search definition across multiple KPIs in IT Service Intelligence (ITSI).
Create base searches to consolidate multiple similar KPIs, reduce search load, and improve search performance.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/BaseSearch A base search is a search definition that can be shared across multiple KPIs that use the same data source.
Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. The statement that accurately describes base searches used for KPIs in a service is:
A). Base searches can be used for multiple services. This means that you can create a base search for a service and use it for other services that have similar data sources and KPIs. For example, if you have multiple services that monitor web server performance, you can create a base search that queries the web server logs and use it for all the services that need to calculate KPIs based on those logs.
NEW QUESTION # 18
When creating a custom deep dive, what color are services/KPIs in maintenance mode within the topology view?
- A. Gray
- B. Gear Icon
- C. Purple
- D. Blue
Answer: A
Explanation:
Explanation
Services, entities, and KPIs that are fully or partially impacted by a maintenance window appear in a dark gray color on pages that display health scores, including service analyzers, service and entity details pages, glass tables, multi-KPI alerts, and deep dives.
NEW QUESTION # 19
Which of the following is a best practice when configuring maintenance windows?
- A. Change the color of services and entities that are part of an open maintenance window in the service analyzer.
- B. Disable any glass tables that reference a KPI that is part of an open maintenance window.
- C. Give the maintenance window a buffer, for example, 15 minutes before and after actual maintenance work.
- D. Develop a strategy for configuring a service's notable event generation when the service's maintenance window is open.
Answer: C
Explanation:
Explanation
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work.
NEW QUESTION # 20
Which of the following are deployment recommendations for ITSI? (Choose all that apply.)
- A. Deployments often require an increase of hardware resources above base Splunk requirements.
- B. Deployments may increase the number of required indexers based on the number of KPI searches.
- C. Deployments should use fastest possible disk arrays for indexers.
- D. Deployments require a dedicated ITSI search head.
Answer: A,B,D
Explanation:
You might need to increase the hardware specifications of your own Enterprise Security deployment above the minimum hardware requirements depending on your environment.
Install Splunk Enterprise Security on a dedicated search head or search head cluster.
The Splunk platform uses indexers to scale horizontally. The number of indexers required in an Enterprise Security deployment varies based on the data volume, data type, retention requirements, search type, and search concurrency.
Reference:
A, B, and C are correct answers because ITSI deployments often require more hardware resources than base Splunk requirements due to the high volume of data ingestion and processing. ITSI deployments also require a dedicated search head that runs the ITSI app and handles all ITSI-related searches and dashboards. ITSI deployments may also increase the number of required indexers based on the number and frequency of KPI searches, which can generate a large amount of summary data. Reference: ITSI deployment overview, ITSI deployment planning
NEW QUESTION # 21
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-ITSI-Licensechecker on indexers.
- B. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- C. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- D. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
Answer: D
Explanation:
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
Reference:
In distributed search, the components that need to be installed on instances other than the search head are SA-IndexCreation and SA-ITSI-Licensechecker on indexers. SA-IndexCreation is an add-on that creates the indexes required by ITSI, such as itsi_summary and itsi_tracked_alerts. SA-ITSI-Licensechecker is an add-on that monitors the license usage of ITSI and generates alerts when the license limit is exceeded or about to expire. These components need to be installed on indexers because they handle the data ingestion and storage functions for ITSI. The other components, such as ITSI app and SA-ITOA, need to be installed on the search head(s) because they handle the search management and presentation functions for ITSI. Reference: Install IT Service Intelligence in a distributed environment
NEW QUESTION # 22
Which of the following is a valid type of Multi-KPI Alert?
- A. Status over time.
- B. Rise over run.
- C. Score over composite.
- D. Value over time.
Answer: D
Explanation:
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/MKA
B is the correct answer because value over time is a valid type of Multi-KPI Alert in ITSI. A Multi-KPI Alert is a type of alert that triggers when multiple KPIs from one or more services meet certain conditions within a specified time range. Value over time is a condition that compares the current value of a KPI to its previous values over a specified time range. For example, you can create a Multi-KPI Alert that triggers when the CPU usage and memory usage of a service are both higher than their average values in the last 24 hours.
References: [Create Multi-KPI alerts in ITSI], [Multi-KPI alert conditions in ITSI]
NEW QUESTION # 23
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-ITSI-Licensechecker on indexers.
- B. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- C. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- D. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
Answer: D
Explanation:
Explanation
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
NEW QUESTION # 24
Which of the following describes a way to delete multiple duplicate entities in ITSI?
- A. Via c CSV upload.
- B. Via the entity lister page.
- C. Via a search using the | deleteentity command.
- D. All of the above.
Answer: D
Explanation:
D is the correct answer because ITSI provides multiple ways to delete multiple duplicate entities. You can use a CSV upload to overwrite existing entities with new or updated information, or delete them by setting the action field to delete. You can also use the entity lister page to select multiple entities and delete them in bulk. Alternatively, you can use a search command called | deleteentity to delete entities that match certain criteria. Reference: Create and update entities using a CSV file in ITSI, Delete entities in bulk in ITSI, Delete entities using the | deleteentity command in ITSI
NEW QUESTION # 25
What is an episode?
- A. A notable event group.
- B. A deep dive.
- C. A notable event.
- D. A workflow task.
Answer: A
Explanation:
It's a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/EA/EpisodeOverview An episode is a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation. An episode helps you reduce alert noise and focus on the most important issues affecting your IT services. An episode is created by an aggregation policy, which is a set of rules that determines how to group notable events based on certain criteria, such as severity, source, title, and so on.
You can use episode review to view, manage, and resolve episodes in ITSI. The statement that defines an episode is:
C). A notable event group. This is true because an episode is composed of one or more notable events that are related by some common factor.
The other options are not definitions of an episode because:
A). A workflow task. This is not true because a workflow task is an action that you can perform on an episode, such as assigning an owner, changing the status, adding comments, and so on.
B). A deep dive. This is not true because a deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI.
D). A notable event. This is not true because a notable event is an alert generated by ITSI based on certain conditions or correlations, not a group of alerts.
References: [Overview of Episode Review in ITSI], [Overview of aggregation policies in ITSI]
NEW QUESTION # 26
Which step is required to install ITSI on a single Search Head?
- A. Use the Splunk -> Manage Apps Dashboard to download and install.
- B. Untar the ITSI package in <splunk home>/etc/apps
- C. Run splunk_apply shcluster-bundle
- D. All of the above.
Answer: A
Explanation:
To install Splunk IT Service Intelligence (ITSI) on a single Search Head, one of the straightforward methods is to use the Splunk Web interface, specifically the "Manage Apps" dashboard, to download and install ITSI.
This method is user-friendly and does not require manual file handling or command-line operations. By navigating to "Manage Apps" in the Splunk Web interface, users can find ITSI in the app repository or upload the ITSI installation package if it has been downloaded previously. From there, the installation process is initiated through the Splunk Web interface, simplifying the setup process. This approach ensures that the installation follows Splunk's standard app installation procedures, helping to avoid common installation errors and ensuring that ITSI is correctly integrated into the Splunk environment.
NEW QUESTION # 27
In maintenance mode, which features of KPIs still function?
- A. KPI calculations and threshold settings can be modified.
- B. New KPIs can be created, but existing KPIs are locked.
- C. KPI searches will execute but will be buffered until the maintenance window is over.
- D. KPI searches still run during maintenance mode, but results go to itsi_maintenance_summary index.
Answer: C
Explanation:
Explanation
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
NEW QUESTION # 28
Which of the following describes entities? (Choose all that apply.)
- A. An abstract (pseudo/logical) entity can be used to split by for a KPI, although no entity rules or filtering can be used to limit data to a specific service.
- B. Multiple entities can share the same alias value, but must have different role values.
- C. Entities must be IT devices, such as routers and switches, and must be identified by either IP value, host name, or mac address.
- D. To automatically restrict the KPI to only the entities in a particular service, select "Filter to Entities in Service".
Answer: A,D
Explanation:
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/KPIfilter Entities are IT components that require management to deliver an IT service. Each entity has specific attributes and relationships to other IT processes that uniquely identify it. Entities contain alias fields and informational fields that ITSI associates with indexed events. Some statements that describe entities are:
B). An abstract (pseudo/logical) entity can be used to split by for a KPI, although no entity rules or filtering can be used to limit data to a specific service. An abstract entity is an entity that does not represent a physical host or device, but rather a logical grouping of data sources. For example, you can create an abstract entity for each business unit in your organization and use it to split by for a KPI that measures revenue or customer satisfaction. However, you cannot use entity rules or filtering to limit data to a specific service based on abstract entities, because they do not have alias fields that match indexed events.
D). To automatically restrict the KPI to only the entities in a particular service, select "Filter to Entities in Service". This option allows you to filter the data sources for a KPI by the entities that are assigned to the service. For example, if you have a service for web servers and you want to monitor the CPU load percent for each web server entity, you can select this option to ensure that only the events from those entities are used for the KPI calculation.
References: Overview of entity integrations in ITSI, [Create KPI base searches in ITSI]
NEW QUESTION # 29
Which of the following best describes a default deep dive?
- A. It initially shows all the entity swim lanes.
- B. It initially shows the highest importance KPIs.
- C. It initially shows all of the KPIs for a selected service.
- D. It initially shows the health scores for all services.
Answer: C
Explanation:
Reference:
C is the correct answer because a default deep dive initially shows all of the KPIs for a selected service. You can create a default deep dive by drilling down from another dashboard or by selecting a service from the deep dive lister page. A default deep dive does not show health scores, importance scores, or entity swim lanes by default. Reference: [Create default deep dives for services in ITSI]
NEW QUESTION # 30
In which index are active notable events stored?
- A. itsi_tracked_alerts
- B. itsi_notable_audit
- C. itsi_tracked_groups
- D. itsi_notable_archive
Answer: A
Explanation:
In Splunk IT Service Intelligence (ITSI), notable events are created and managed within the context of its Event Analytics framework. These notable events are stored in the itsi_tracked_alerts index. This index is specifically designed to hold the active notable events that are generated by ITSI's correlation searches, which are based on the conditions defined for various services and their KPIs. Notable events are essentially alerts or issues that need to be investigated and resolved. The itsi_tracked_alerts index enables efficient storage, querying, and management of these events, facilitating the ITSI's event management and review process. The other options, such as itsi_notable_archive and itsi_notable_audit, serve different purposes, such as archiving resolved notable events and auditing changes to notable event configurations, respectively. Therefore, the correct answer for where active notable events are stored is the itsi_tracked_alerts index.
NEW QUESTION # 31
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