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Salesforce Certified Slack Consultant Sample Questions:

1. What is the Slack best practice for managing client engagement and collaboration in projects?

A) Create a Slack Connect channel that connects all team members for project collaboration.
B) Encourage use of email because the client may be new to Slack.
C) Only add project team members to the Slack Connect channel when they request to be added.
D) Add clients to your Slack instance as guests to work together in one channel.

2. During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?

A) Org-wide channels cannot be adopted across the company.
B) The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.
C) The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.
D) The marketing team will require its own Slack support process.

3. Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?

A) Hidden
B) Open
C) By request
D) Invite-only

4. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
D) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.

5. You are helping your client prepare for a grid migration. They want to make sure users are prepared for any impact to their workday while the migration is in process.
What should they communicate regarding the end-user experience on the migrating workspace during the grid migration?

A) Users can continue to work in their Slack accounts on the migrating workspace while the workspace is being migrated.
B) Users are deactivated at the org level, but can still access the migrating workspace.
C) Users cannot use channels while the workspace is being migrated, but can still direct message each other.
D) Users are signed out of their Slack accounts on the migrating workspace and the workspace becomes unavailable.

Solutions: