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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The sales director at Universal Containers is concerned the percentage of all opportunities marked Closed Won is lower than expected. Historically, qualified leads must have a budget that is at least $10,000. The director wants sales reps to prioritize high-value prospects.
Which action should a consultant recommend to meet the requirement?

A) Use an approval process upon lead conversion when the budget is over $10,000.
B) Map the Lead Budget field to an Opportunity Revenue field.
C) Map the Lead Budget field to an Opportunity Amount field on the Opportunity.

2. What should the consultant take into consideration when activating Orders?

A) Orders can be activated only if they include a Product.
B) New Products can be added to active orders.
C) Products can be removed from active reduction orders.

3. Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive.
The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.
What is the most efficient solution that the consultant should implement to meet the requirement?

A) Create a new Contact record related to the nonprofit account.
B) Create a new lookup field on the Contact record.
C) Enable the Contact to Multiple Accounts feature.

4. The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.
What should the consultant consider when evaluating Person Accounts?

A) Enabling Person Accounts is irreversible.
B) Enabling Person Accounts requires a Public Read/Write sharing model,
C) Person Accounts must have at least two record types.

5. A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.
Which group should provide content for the use cases?

A) Finance team
B) Leadership team
C) Business development team

Solutions: