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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. ABC Telecom has a requirement to allow their customers to upgrade or downgrade plans from an unlimited plan to a limited plan or from two play packs to three play packs and vice versa.
Which three are key offerings provided by the change of plan feature in Communications Cloud?

A) History of Subscription Updates and Traceability
B) Supported by Digital Commerce APIs
C) Service Continuity
D) Customers can choose from all plans in the price book.
E) Moving to/out from the bundled offer

2. At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

A) Account
B) Retail Store Group
C) Location
D) In-Store Location
E) Retail Store

3. A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?

A) Build the strategy using Process Builder.
B) Build the strategy using Workflows.
C) Build the strategy using an Apex class.
D) Build the strategy using Flow Builder.

4. Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?

A) Enable Platform Events processing for orchestration.
B) Optimize the number of orchestration auto tasks and use manual tasks.
C) Raise a support case to increase the limit of Apex jobs.
D) Create an Apex class that splits the orders into multiple orders and submit them asynchronously.

5. Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.
Which two actions will help measure product time-to-market in Communications Cloud?

A) Create a Salesforce Report on the Product object to track the product time-to-market
B) Leverage the EPC Project functionality to track the product related configurations
C) Create a Salesforce Report on the EPC Project object to track the product time-to-market
D) Create a Product Time-To-Market app from a template in CRM Analytics to track the product time-to-market

Solutions: