Exam Name: ITIL 4 Specialist: High-Velocity IT
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert ITIL
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Updated: Sep 14, 2026
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Guiding Principles and Foundational Concepts for Velocity | 20% | - Ethics, safety culture, lean culture, Toyota Kata - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles |
| Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
| Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle |
| Enabling Resilient Operations | 10% | - Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management |
| Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
What is the MOST LIKELY reason for an organization to delay a transformation to high velocity?
- A. The organization already uses an Agile approach to software development
- B. The organization needs to maintain high levels of information security
- C. The organization's customers value resilience over speed
- D. The organization is not ready for a cultural change
Correct Answer: D 🗳️
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An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
- A. Service level agreement monitoring
- B. Post-implementation review
- C. Shift left
- D. Chaos engineering
Correct Answer: C 🗳️
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An organization has created a culture that encourages taking intelligent risks while also working within relevant constraints.
Which high-velocity IT objective is this an example of?
- A. Co-created value
- B. Resilient operations
- C. Valuable investments
- D. Assured conformance
Correct Answer: A 🗳️
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An organization uses digital technology to support its rapidly-changing business environment.
Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
Which technique would MOST help to resolve this situation?
- A. Version control
- B. AIOps
- C. Definition of done
- D. Chaos engineering
Correct Answer: B 🗳️
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An organization is experiencing significant cultural change as a result of introducing Agile and DevOps practices.
How can managers use Toyota Kata to help employees adjust to these different ways of working?
- A. By making difficult decisions for the teams and providing step-by-step guidance
- B. By creating detailed plans that predetermine how to approach large changes
- C. By encouraging the practising of routines to unlearn old habits and learn new ones
- D. By encouraging widespread changes that involve the teams starting from scratch
Correct Answer: C 🗳️
Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).
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