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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud
- Business process scenarios
|
| Account and Contact Management | - Account hierarchy and master data
- Contact assignment and relationship handling
|
| Quotations and Order Management | - Order management basics
- Sales quote processing
|
| Lead & Opportunity Management | - Opportunity creation and qualification
- Lead processing and lifecycle
|
| Integration & Data Migration | - Integration with backend systems
- Data migration templates and mapping
|
| Reporting & Analytics | - Dashboards and key figures
- Analytics work center design
|
| Fine Tuning & Administration | - Workflow and rules for automation
- Business roles and access control
|
| Sales Planning & Forecasting | - Sales target planning dimensions
- Forecasting based on opportunity attributes
|
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) You create the contact master record only and add it to the account hierarchy.
B) You create the contact for the first account and add the same contact to the second account.
C) You merge both accounts and create the contact record for that account.
D) You create different contacts for each account.
2. To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:
A) Trigger simulation on the sales order in an integrated environment.
B) Trigger simulation on the sales order in a non-integrated environment.
C) Trigger simulation in the sales order when in offline mode.
D) Trigger Submit for Approval in the sales order.
3. You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:
A) It remove the employee from the territory realignment calculation.
B) It aligns the account territory determination with the territory realignment run.
C) It removes only accounts with multiple territories from the territory realignment run.
D) It removes the account from the territory realignment calculation.
4. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
A) No confirmation
B) External procurement
C) Late delivery or insufficient quantity
D) Binding confirmation
E) Full delivery on requested date
5. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Set up scoping and fine tuning
B) Define the organizational structure
C) Define the territory structure
D) Define the business roles
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A,C,E | Question # 5 Answer: A,B |