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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date.
In this scenario, how will the calculation engine select which Expression Set to run?

A) Rank
B) Date modified
C) Date created
D) Sequence

2. A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard. What tool should the consultant use to meet the client's requirements?

A) Use Integration Procedures to customize the look of each element.
B) Use the style panel in the FlexCard Designer to customize the look of each element.
C) Use OmniScripts to customize the look of each element.
D) Use DataRaptor to customize the look of each element.

3. An insurance agency wants to enable its call center agents to be more efficient when handling customer inquiries. After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find out total insurance premiums paid as well as the difference year over year. Agents need to relay this information to the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.
What three OmniScrlpts elements should be used to meet the requirements?
Choose 3 answers

A) DataRaptor Extract Action
B) Email Action
C) DataRaptor Post Action
D) Calculation Action
E) Messaging Element

4. A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?

A) The client should choose the data source that retrieves the most data.
B) The client should choose a data source that can retrieve data from the specific Salesforce object.
C) The client should choose a data source based on the speed of data retrieval
D) The client should choose a data source based on the number of records it can retrieve.

5. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.

A) Date Mapper Extract Action
B) Lookup
C) Select
D) Calculation Action

Solutions: