PEGACPCSD25V1 exam dumps

Pegasystems PEGACPCSD25V1 Value Package

(Include: PDF + Desktop Test Engine + Online Test Engine)

  • Exam Code: PEGACPCSD25V1
  • Exam Name: Certified Pega Customer Service Developer 25
  • No. of Questions: 0 Questions and Answers
  • Updated: Sep 15, 2026

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Pegasystems PEGACPCSD25V1 Exam Syllabus Topics:

SectionWeightObjectives
User Experience20%- Constellation UX best practices
- Composite tabs and agent interface configuration
- Composite best practices
Application Development15%- Coexistence strategies
- Modular Enterprise Reuse
- Center-out architecture
- Pega Blueprint and application design
- Customer Service Constellation transition
Core Business Outcomes5%- Contact center foundations
- Contact center value drivers
Reporting and Insights5%- Operational dashboards
- Insights creation
Data Integration15%- Common Data Model
- Entity relationships and configuration
- External data integration and storage options
Channels20%- Pega Voice AI
- Pega Digital Messaging
- Email bots and agentic channels
- Pega Call configuration
Interaction Management20%- Business Conditions
- Dialogs configuration
- Agent suggestions and guidance
- Customer Verification
- Pega Knowledge Buddy and content management

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