MB2-713 - Microsoft Dynamics CRM 2016 Sales
The MB2-713 exam is part of the CRM Core Certification. This exam measures your ability to work with Dynamics CRM 2016.
This certification exam is targeted for professional expert in Microsoft Dynamics CRM 2016 Customization and Configuration. The certification is for administrators, system engineers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. This is a list of covered topics:
- Manage and Configure Dynamics CRM settings
- Manage Dynamics CRM sales management components and product catalog
- Perform sales analysis managing metrics sales and goals
- Configure collaboration with email and Office Suite integration
- Understand the role of the product catalog and price lists
- Manage leads, sales order process and opportunities
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-713.aspx
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Microsoft Dynamics CRM 2016 Sales Exam Certification Details:
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Our MB2-713 exam dumps will include those topics:
- Manage metrics and perform sales analysis (23%)
- Integrate Microsoft Dynamics CRM with other products (22%)
- Manage Microsoft Dynamics CRM components and the product catalog (24%)
- Manage leads, opportunities, and sales (30%)
For more info visit: Microsoft Official MB2-713 Exam Reference
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Microsoft MB2-713日本語 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Manage Leads, Opportunities, and Sales | - Manage Opportunities
- 1. Opportunity views
- 2. Create and manage opportunities
- 3. Contacts on opportunities
- 4. Resolution activities
- 5. Opportunity records
- 6. Competitors on opportunities
- Manage the Sales Order Process
- 1. Orders
- 2. Quote-to-order conversion
- 3. Opportunity line items
- 4. Alternate price lists
- 5. Quote lifecycle
- 6. Invoices
- 7. Write-in products
- 8. Order-to-invoice conversion
- 9. Quotes
- Manage Leads
- 1. Lead-to-opportunity process flow
- 2. Convert activities to leads
- 3. Lead process form and process ribbon
- 4. Track leads
- 5. Lead and opportunity records
|
| Topic 2: Manage Metrics and Perform Sales Analysis | - Perform Sales Analysis
- 1. Export to Microsoft Excel
- 2. Opportunity charts
- 3. Dashboard sharing
- 4. Microsoft Power BI dashboards
- 5. Advanced Find queries
- 6. Built-in reports
- 7. Charts and dashboards
- Manage Metrics and Goals
- 1. Goal records
- 2. Fiscal periods
- 3. Parent and child goals
- 4. Rollup queries
- 5. Sales metrics
- 6. Goal recalculation
|
| Topic 3: Manage Microsoft Dynamics CRM Components and the Product Catalog | - Manage Dynamics CRM Sales Management Components
- 1. Sales territories
- 2. Social engagement
- 3. Competitors
- 4. Sales literature
- 5. Currency configurations
- Manage the Product Catalog
- 1. Product catalog and price lists
- 2. Products
- 3. Currencies
- 4. Hierarchical product charts
- 5. Price lists
- 6. Product families and properties
- 7. Unit groups
- 8. Product bundles
- 9. Discount lists
|
| Topic 4: Integrate Microsoft Dynamics CRM with Other Products | - Configure Office Productivity
- 1. Excel integration
- 2. Data analysis with Power BI
- 3. Office productivity tools
- 4. OneNote integration
- 5. Power BI integration
- Configure Email Integration
- 1. Email client integration
- 2. Synchronization options
- 3. Server-side synchronization
- 4. Server profiles and mailbox configuration
- 5. Dynamics CRM App for Outlook
- 6. Folder tracking
- Configure Collaboration
- 1. SharePoint integration
- 2. Skype and Skype for Business integration
- 3. SharePoint documents
- 4. Office Groups integration
- 5. Yammer integration
|