Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
Certification Provider: Microsoft
Corresponding Certification: Microsoft Outlook 2016
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Updated: Oct 16, 2026
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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
- The MOS 2016 exam format incorporates multiple projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
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How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?
Exam Register Link: http://www.certiport.com/locator
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage schedules | - Create and manage calendars - Create appointments, meetings, and events - Create and manage tasks and notes - Organize and manage appointments |
| Topic 2: Manage the Outlook environment for productivity | - Print and save information - Customize settings - Perform search operations in Outlook |
| Topic 3: Manage contacts and groups | - Create and manage contacts - Create and manage contact groups |
| Topic 4: Manage messages | - Organize and manage messages - Configure mail settings - Format messages - Create messages |
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