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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
| HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions
- HP MPS Select (A4) portfolio overview
|
| Product and Solution Knowledge | - Portfolio strengths including supplies and services
- Key differentiators in the HP A4 managed print offerings
|
| Solution Positioning and Customer Engagement | - Engaging customers to identify print needs
- Articulating HP MPS value propositions
|
| Sales and Consultative Skills | - Consultative selling techniques for print solutions
- Contractual selling and value articulation
|
| Managed Print Services Basics | - Understanding Managed Print Services (MPS)
- Benefits of MPS to customers and organizations
|
HP Managed Print Specialist Select 2019 Sample Questions:
1. Which cartridge is typically found in an HP A3 LaserJet printer and differs from an HP A4 LaserJet printer?
A) All-in-One cartridge design
B) PageWide print head
C) open cartridge system for lower operational cost per page in MPS
D) just toner bottles and nothing else
2. What are three main trends in printing today?
A) everything faster, everything bigger, and everything best
B) everything as a contract, everything cheaper, and everything simple
C) everything mobile, everything as a service, and everything secure
D) everything quicker, everything smarter, and everything wired
3. What is the single most impacting change in the printer industry, which enables HP to stand out as a leader?
A) development of plastics to lower energy cost
B) security
C) lower cost per copy
D) MFP contracts
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A |