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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: HP DaaS Offer Structure | - Hardware, services, and software bundling
- Service levels and support components
- Financing and subscription-based models
|
| Topic 2: Sales Positioning and Competitive Differentiation | - Positioning HP DaaS vs traditional device procurement
- Target customer segments and use cases
- Competitive comparison and value messaging
|
| Topic 3: Solution Design and Customer Scenarios | - Mapping customer requirements to DaaS offerings
- Operational efficiency and IT cost reduction scenarios
- End-user computing lifecycle optimization
|
| Topic 4: Implementation and Service Delivery Overview | - Device management and support processes
- Deployment models and rollout considerations
- Refresh cycles and asset lifecycle management
|
| Topic 5: HP Device as a Service (DaaS) Fundamentals | - DaaS value proposition and business outcomes
- Customer pain points addressed by DaaS
- Lifecycle management approach (procurement, deployment, support, refresh)
|
HP Selling HP Device as a Service 2018 Sample Questions:
1. Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?
A) the Head of Procurement
B) the Chief Financial Officer (CFO)
C) the Specialist IT Manager
D) the C-Suite Chief Technology Officer (CTO)
2. Which IT challenge indicates a good opportunity for HP DaaS?
A) problems with end-users using third-party document-sharing tools such as Dropbox
B) a complex mixed device and OS environment
C) the need for interoperable device applications to drive efficient data interchange
D) low levels of workflow automation across IT functions
3. Which sequence correctly describes features included with HP DaaS Analytics and Proactive Management in the HP DaaS Standard plan?
A) HP Service Experts, end-user self-help, and bulk device enrolment
B) predictive analytics for HP devices, health monitoring, and bulk device enrolment
C) dashboard with actionable reports, HP Service Experts, and predictive analytics for HP devices
D) dashboard with actionable reports, Windows password recovery, and predictive analytics for HP devices
4. Which type of customer IT environment is ideal for the Standard plan?
A) one that has low IT bandwidth to manage security updates across a multi-OS device environment
B) one with limited internal IT resources that is ready to outsource to a full device management service
C) one with HP devices that is looking for an automatic parts replacement service
D) one that is self-managed, but with a desire for some device health analytic insights
Solutions:
Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C |