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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What does the HP Embedded Web Server do?

A) shows end users all devices that are available for printing
B) orders supplies automatically
C) enables users to access and manage imaging and printing devices remotely
D) automatically notifies the IT department every time an imaging or printing device is used

2. A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A) HP Web Jetadmin
B) HP Universal Print Driver
C) HP Embedded Webserver
D) HPOXP

3. What is the color strategy known as piggybacking?

A) using colors that appear next to each other on the color wheel
B) using complementary colors in marketing documents
C) working with the producer of a non-competing product to market a complementary product, such as the way fashion designers coordinate men's dress shirts and ties
D) risking sure the colors overlap so they appear to be 'piggybacking" on each other

4. According to HP what indicates whether an HP sales person is successful?

A) The sales person sells more devices per month than any other HP sales person.
B) The sales person earns more margin than colleagues do.
C) The sales person consistently wins HP sales awards
D) The sales person's clients are successful.

5. What is the role of the reseller during the support stage of the technology lifecycle?

A) to monitor usage and to notify managers if users abuse their printing privileges
B) to provide training for end users and address operation issues
C) to determine how to redeploy devices
D) to cross-sell additional accessories and service

Solutions: