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Field-Service-Lightning-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:

  • Manage Case 7%
  • Manage Assets 5%
  • Manage Inventory 3%
  • Configure Mobility 17%
  • Manage Scheduling and Optimization 28%
  • Manage Work Order 32%
  • Configure Contracts, Entitlements, and Warranties 8%

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The benefit in Obtaining the Field-Service-Lightning-Consultant Exam Certification

  • A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Field Service Lightning Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
  • When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Field Service Lightning Consultant.
  • After completing the Salesforce Certified Field Service Lightning Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Field Service Lightning Consultant.
  • If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.

Reference: https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedFieldServiceLightningConsultant.pdf

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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Configuring Mobility10%- Mobile Capabilities
  • 1. Configure Field Service mobile app settings
  • 2. Assess customer sign-off process requirements
  • 3. Distinguish mobile app capabilities
Managing Inventory8%- Inventory Management Topics
  • 1. Select appropriate price book model
  • 2. Distinguish inventory models
  • 3. Explain return order object model
Managing Assets5%- Asset Management Topics
  • 1. Maintain and update assets and relationships
Permissions and Sharing5%- Security and Access
  • 1. Explain Field Service permission sets
  • 2. Understand sharing of Service Appointments
Managing Scheduling and Optimization28%- Scheduling and Field Service Lifecycle
  • 1. Use Dispatcher Console filtering options
  • 2. Select schedule and dispatch policies
  • 3. Understand scheduling and optimization options
  • 4. Execute Service Appointment lifecycle
Configuring Maintenance Plans5%- Maintenance Plan Topics
  • 1. Recommend appropriate maintenance plans
Managing Work Orders23%- Work Order Configuration
  • 1. Apply Products and Work Order Line Items
  • 2. Configure Work Order Milestones
  • 3. Configure Work Order processes and parameters
  • 4. Select appropriate Resource Preferences
Managing Resources16%- Resource Management Topics
  • 1. Relationships between time sheets, service resources, and work orders
  • 2. Use skills, skill levels, and operating hours
  • 3. Set up and manage crews
  • 4. Service Territories and Members

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