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Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Solution Design | 25% | - Avaya IX Calling core components design - Call routing and handling design - User and device provisioning model - Media and signaling design |
| Topic 2: Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Integration with PSTN and legacy systems - Third-party application integration |
| Topic 3: Design Principles & Requirements Analysis | 20% | - Dial plan and numbering scheme design - Customer requirements gathering - Scalability and redundancy planning - Network infrastructure assessment |
| Topic 4: Deployment & Troubleshooting | 10% | - Deployment planning and validation - Monitoring and performance optimization - Common design issues and resolution |
| Topic 5: Avaya IX Calling Overview | 10% | - Solution architecture and components - Integration with other Avaya platforms - Key features and benefits |
| Topic 6: Security & Compliance | 15% | - Security framework and policies - Regulatory compliance requirements - Encryption and authentication |
Avaya IX™ Calling Design Sample Questions:
You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?
- A. 100 TTRs using one G450 and twoTTR expansion modules
- B. 70TTRs using two G450s
- C. 30 TTRs using one G430 or one G450
- D. 70TTRs using one G430 and threeTTR expansion modules
Correct Answer: D 🗳️
While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing. Which Avaya IX Messaging feature requires an additional license?
- A. Sync with Office 365 & Google emails
- B. Single sign on (SSO)
- C. Text to Speech (TTS)
- D. Additional non-Avaya PBX integrations
Correct Answer: C 🗳️
Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?
- A. As an Evolution Server
- B. In a survivable remote mode
- C. As a Feature Server
- D. In the Avaya Aura Core
Correct Answer: B 🗳️
A company needs to add 1200 users to an Avaya Aura deployment, and wants the same level of audio and video services for all users. But there is not enough bandwidth for audio and HD video calls for all of the existing and new users. (Assume HD video uses 1 Mbps.) What can they do to provide the same audio and video services to all users?
- A. Increase Total Bandwidth parameter to 20 Mbps.
- B. Increase Multimedia Bandwidth parameter to 10 Mbps.
- C. Decrease Minimum Multimedia Bandwidth to below 512 Kbps.
- D. Decrease Maximum Multimedia Bandwidth to below 512 Kbps.
Correct Answer: D 🗳️
A customer has a main location and several remote locations with Avaya Aura Survivable Remotes. How many components can an Avaya IX IP Phone J169 SIP endpoint register to simultaneously?
- A. Three Core Session Managers and a Branch Session Manager
- B. Two Core Session Managers and a Communication Manager Survivable Core
- C. Two Core Session Managers and a Branch Session Manager
- D. Five Core Session Managers or Branch Session Managers
Correct Answer: C 🗳️
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