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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

What does "IMAP support" mean in the IP Office UMS service?

A. All messages are forwarded to my email account and deleted on my phone.
B. I can see/listen to voicemail messages by Web browser.
C. A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
D. I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
E. I can receive voicemail messages only using MS Outlook.

Question 2

What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 64s and 2 Combination (Combo) Cards?

A. 240
B. 184
C. 148
D. 120

Question 3

A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

A. Set the remote sites as backup servers.
B. Set the central site as a centralized server.
C. Set the central site as a distributed server.
D. Set the remote sites as distributed servers.

Question 4

Which Windows command is used to find out which ports your server is currently using?

A. netstat -an
B. portqry
C. netsh interface dump
D. ipconfig /displaydns
E. show ports

Question 5

A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

A. Open SysMonitor Trace 20091212 130001, and search for 13:12.
B. Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
C. Open SysMonitor Trace 20091212 140001, and search for 13:12.
D. Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.

Solutions: