Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Check Updated on: Aug 14, 2026
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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Configuration | - System deployment
|
| Topic 2: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 3: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 4: Call Routing and Networking | - Multi-site networking
|
| Topic 5: Maintenance and Troubleshooting | - Operational support
|
| Topic 6: Solution Design | - SME communications solution architecture
|
| Topic 7: Telephony and Messaging Applications | - Communication applications
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) License for the secondary VoiceMail Pro Server
B) Backup Server IP Address configured on IP Office
C) Secondary VoiceMail Pr Server installed on the network
D) Primary Server IP Address configured on the secondary server
2. What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?
A) 48
B) 30
C) 32
D) 24
3. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a) for the SIP trunk and G.711 for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.711 for the SIP trunk and G.729(a) for the IP telephones
4. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A) IP500 Voice Networking Channels
B) Advanced Small Community Networking (SCAN)
C) Preferred Edition - Messaging
D) IP500 IP Office Multi-Site Network (MSN)
5. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?
A) IP 500v2 with redundant processor
B) IP Phones with backup call server
C) VoiceMail Pro with a backup server
D) IP Office Resiliency License
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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