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Avaya 3000-3 Exam Syllabus Topics:

SectionObjectives
Topic 1: Implementation and Configuration- System deployment
  • 1. Licensing and feature activation
  • 2. User and extension configuration
  • 3. Initial configuration
Topic 2: Infrastructure Data Gathering- Customer productivity requirements
  • 1. Existing telecom infrastructure
  • 2. Current PBX/key system features and dial plan
  • 3. Existing data network
  • 4. Business application integration requirements
Topic 3: IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Digital and analog endpoint support
  • 3. Control units and expansion modules
Topic 4: Call Routing and Networking- Multi-site networking
  • 1. Trunk resource planning
  • 2. Call routing optimization
  • 3. Small Community Network (SCN) design
  • 4. Voice Compression Module utilization
Topic 5: Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Common issue resolution
  • 3. Performance verification
Topic 6: Solution Design- SME communications solution architecture
  • 1. Capacity planning
  • 2. IP Office platform selection
  • 3. Site topology and scalability
Topic 7: Telephony and Messaging Applications- Communication applications
  • 1. VoiceMail Pro
  • 2. Auto attendant and messaging features
  • 3. Meet-me conferencing

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

  • A. License for the secondary VoiceMail Pro Server
  • B. Backup Server IP Address configured on IP Office
  • C. Secondary VoiceMail Pr Server installed on the network
  • D. Primary Server IP Address configured on the secondary server
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

  • A. 48
  • B. 30
  • C. 32
  • D. 24
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

  • A. G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
  • B. G.729(a) for the SIP trunk and G.711 for the IP telephones
  • C. G.711 for the SIP trunk and G.711 for the IP telephones
  • D. G.711 for the SIP trunk and G.729(a) for the IP telephones
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

  • A. IP500 Voice Networking Channels
  • B. Advanced Small Community Networking (SCAN)
  • C. Preferred Edition - Messaging
  • D. IP500 IP Office Multi-Site Network (MSN)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

  • A. IP 500v2 with redundant processor
  • B. IP Phones with backup call server
  • C. VoiceMail Pro with a backup server
  • D. IP Office Resiliency License
Reveal Solution  Discussion  0

Correct Answer: B  🗳️


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