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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. What security risk related to storage can occur when fast user switching is enabled?

A) The Archive option in the Finder creates compressed zip archive files.
B) When a user changes his own account password, the system will keep his login keychain password in sync.
C) The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.
D) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.

2. If you did not store the recovery key with Apple, and you lose the FileVault-enabled account passwords AND the recovery key, there is no way to recover user data on a FileVault-encrypted volume.

A) False
B) True

3. What's a device driver? Which three primary types of device drivers are there?

A) A Safe Boot is initiated by holding down the Shift key during system startup
B) A Service Set Identifier, or SSID, is used to identify a Wi-Finetwork name and associated configuration.
C) A device driver is software specially designed to facilitate the communication between OS X and a peripheral. Devicedrivers can be kernel extensions, framework plug-ins, orstandalone applications.
D) The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.

4. What permissions are modified by the Disk Utility Repair Permissions feature?

A) The master password is used to reset local account passwords.
B) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used to locate files and folders on the volume.
C) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
D) Disk Utility is the primary application for creating and managing disk images.

5. If a connected peripheral doesn't appear in SystemInformation, the issue is likely to be hardware related.Troubleshoot accordingly.

A) What are the four default top-level folders visible in the Finder?
B) How can you select a new printer driver for a configured printer?
C) What can you infer about a connected peripheral if it doesn't appear in theSystem Information application?
D) How can you encrypt a disk without losing its contents?

Solutions: