C-C4HFSM-91 by SAP Actual Free Exam Q&As

Question 1

Where and how do I create filters for the service calls of my company? Choose the correct answer.

A. All of the Above B. You need to create these filters in the ERP backend system. C. You need to create these filters in Administration. D. In Workforce Management, you can create new filters for your service calls-queue.

Discussion 0

Correct Answer: D Vote an answer

Question 2

Which object can you approve using the time and Material journal? Choose Three correct answers.

A. Efforts B. Expenses C. Mileage D. Quotation E. Work time

Discussion 0

Correct Answer: A,B,C Vote an answer

Question 3

As a technician, you want to record expenses. Which objects can you record expenses against? Choose Three correct answers.

A. Equipment B. Business partner C. Service call D. Activity E. Purchase order

Discussion 0

Correct Answer: A,C,D Vote an answer

Question 4

As a technician, you have just completed a job. You now need to book a second visit for the customer.
What option is available in the SAP Field Service Management mobile app for you to do this? Choose the correct answer.

A. Create a follow-up activity from the Expenses page. B. Create a follow-up activity from the Smart fom page. C. Create a follow-up activity from the Efforts page. D. Create a follow-page activity from within the service call

Discussion 0

Correct Answer: D Vote an answer

Question 5

Which of the following things are part of the Field Service Mobile app? 'Choose Two correct answers.

A. Skills B. Service Calls C. Activities D. Projects

Discussion 0

Correct Answer: B,C Vote an answer

Question 6

On which mobile phones can you install the FSM App? Choose Three correct answers.

A. Windows Phone B. Blackberry C. Samsung Galaxy S9 D. Apple 'Phone X

Discussion 0

Correct Answer: A,C,D Vote an answer

Question 7

Which possibilities are offered in FSM to limit the amount of data which is synced to the mobile app?
Choose Two correct answers.

A. Make permissions more restrictive in the User group of the affected user B. Use Data Sync Rules C. Configure I Days Since Last Change To Mark Obsoletei and 'Visibility Days' Settings in the Company Settings section.

Discussion 0

Correct Answer: A,B Vote an answer

Question 8

In which scenario of service engagement does SAP field service management primarily provided capabilities to complement? Choose the correct answer.

A. None touch B. High touch C. Video chat D. E-mail interaction

Discussion 0

Correct Answer: B Vote an answer

Question 9

What is the recommended browser for the screen configuration tool? Choose the correct answer.

A. Google Chrome B. Firefox C. Internet Explorer D. Microsoft Edge

Discussion 0

Correct Answer: A Vote an answer

SAP Certified Application Associate - SAP Field Service Management 19Q1 - C-C4HFSM-91 Exam Practice Test