Salesforce Certified Sales Representative - Salesforce-Sales-Representative Exam Practice Test
Acompany is introducing a new product line.
How should a sales representative educate prospects on their products' key benefits?
How should a sales representative educate prospects on their products' key benefits?
Correct Answer: C
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A sales representative wants to highlight a customer's return on their investment.
Which type of analysis should the sales rep use to show this?
Which type of analysis should the sales rep use to show this?
Correct Answer: A
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A sales representative learns from a survey that a strategic customer has a low satisfaction score because they are using only some of the products in their contract.
What should the sales rep do first to improve customer satisfaction?
What should the sales rep do first to improve customer satisfaction?
Correct Answer: B
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A sales representative is preparing a presentation to showcase the value proposition of their solution to a prospect.
What should be the main objective of this presentation?
What should be the main objective of this presentation?
Correct Answer: C
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A customer has questions about the features of one product they are evaluating.
What is the first step the sales representative should take to address this?
What is the first step the sales representative should take to address this?
Correct Answer: C
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A prospect visited a company's website and completed a form expressing interest in a product.
What should a sales rep focus on when qualifying the prospect?
What should a sales rep focus on when qualifying the prospect?
Correct Answer: A
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