Salesforce Certified Sales Foundations - Sales-101 Exam Practice Test
A sales representative is showing their customer how they can reduce their costs and improve productivity.
What is being delivered?
What is being delivered?
Correct Answer: A
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What measure will yield the most actionable information about an organization's territory model success?
Correct Answer: B
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What are the four elements of emotional intelligence?
Correct Answer: B
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A sales representative proposes an engagement solution that works seamlessly across all media to a customer.
Which strategy supports the solution?
Which strategy supports the solution?
Correct Answer: B
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A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.
What are three elicitation techniques the sales rep should use?
What are three elicitation techniques the sales rep should use?
Correct Answer: C
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A sales representative is given an objection and shows respect for the customer's opinion.
What level of listening is the sales rep leveraging?
What level of listening is the sales rep leveraging?
Correct Answer: C
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A sales representative identifies a strong business case for a customer and hosts a demo to show them potential offerings and solutions.
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
Correct Answer: B
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A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quota.
Which strategy would help the sales rep increase their pipeline health?
Which strategy would help the sales rep increase their pipeline health?
Correct Answer: B
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