PEGACSSA72V1 by Pegasystems Actual Free Exam Q&As

Question 1

In which two of the following situations would you simulate an integration? (Choose Two)

A. You need to test each flow path in the case processing. B. The service has slow response times. C. The connector is configured to use global resource settings. D. The service is not available yet.

Discussion 0

Correct Answer: A,C Vote an answer

Question 2

In which two situations do you use the PegaRULES Log Analyzer to analyze application performance?
(Choose Two)

A. During User Acceptance Testing B. After the application is deployed to a production system C. Before migrating an application to a testing system D. Throughout the application development life cycle

Discussion 0

Correct Answer: B,D Vote an answer

Question 3

Which configuration allows you to control which user roles can add attachments to a case?

A. Configure a privilege on the attachment category. B. Enable attachment-level security on the attachment category. C. Configure a when rule on the attachment category. D. Update the access control setting for adding attachments in the Access Manager.

Discussion 0

Correct Answer: D Vote an answer

Question 4

Which of the following requirements can be implemented using Next Best Action?

A. Provide problem-solving guidance for customer service representatives so every customer is treated consistently. B. Identify why response rates for a campaign in a region are lower than the company average. C. Provide the customer service representative with a list of potential reasons the customer has called. D. Reduce average handle time of each customer interaction to less than two minutes per incident.

Discussion 0

Correct Answer: A Vote an answer

Question 5

Multiple teams need to update the same application version during a development cycle. Which two actions do you perform so that the teams do not affect each other's work? (Choose Two)

A. Create a new application for each team built on the base application. B. Create a new ruleset version for the base application. C. Create branches in each team's application. D. Create a separate production ruleset for each team.

Discussion 0

Correct Answer: B,C Vote an answer

Question 6

An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?

A. Items of loss B. Customer data C. Claim types D. Policy details

Discussion 0

Correct Answer: C Vote an answer

Question 7

The current SOAP configuration returns a standard exception when the service cannot find a valid instance of the security activity. What action do you take in order to provide specific information to the user when this exception occurs?

A. Add a Service Error fault condition to the Parse XML form. B. Add a Service Error fault condition to the Service SOAP form. C. Add a Mapping Error fault condition to the Service SOAP form. D. Add a Mapping Error fault condition to the XML Stream form.

Discussion 0

Correct Answer: B Vote an answer

Question 8

You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application. How do you satisfy the request?

A. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To class set to the class group. B. Create a Field Value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application. C. Circumstance the existing Open Field Value record on the application name and update the status value to Open-Review. D. Add the Open-Review status to the Application record for the application.

Discussion 0

Correct Answer: A Vote an answer

Question 9

Consider the following user story:
As a loan officer, I want to be able to automatically accept the next available application for review so I can complete the next highest priority case.
How do you implement this user story?

A. Use a ToWorklist router and the GetNextWorkCriteria decision tree. B. Use a ToWorkbasket router and Pega's Get Next Work functionality. C. Use a ToLeveledGroup router and Pega's Get Next Work functionality. D. Use a ToDecisionTree router and the GetNextWorkCriteria decision tree.

Discussion 0

Correct Answer: C Vote an answer

Question 10

A client wants to replace the Pega 7 logo in the Case Manager and Case Worker portals. Instead of using the company logo, the client wants you to use the logos for each of the company's operating subsidiaries - a user in the ABC subsidiary sees the logo for ABC, and a user in the XYZ subsidiary sees the XYZ logo.
How do you replace the Pega logo with the appropriate logo for each operating subsidiary?

A. Create a portal record for each division. B. Create a portal header for each division. C. Create a harness for each division. D. Create a skin for each division.

Discussion 0

Correct Answer: B Vote an answer

Pegasystems Certified Senior System Architect (CSSA) 72V1 - PEGACSSA72V1 Exam Practice Test