Salesforce Certified Field Service Consultant - FS-Con-101 Exam Practice Test

Universal Containers provides prompt service and has multiple service levels for different customers. Over
50% of Service Appointments are created on the same day that they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.
Which method of dispatching should a Consultant recommend implementing?

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointmentsare at risk of late completion.
What should a Consultant recommend to meet this requirement?

Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.
Which feature should theConsultant recommend to meet the requirement?

Universal Containers sells products that are made up of senalized components. Technicians often need to work on a specific component.
How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?

Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?

Universal Containers (UC) wants to ensure that Technicians enter required information only once when completing Work Orders on the Salesforce Field Service mobile app. The information entered by Technicians needs toalso update the Service Appointment and the Case that are associated to the Work Order.
What should a Consultant leverage to ensure the right data is captured fram the Salesforce Field Service mobile app?

Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments' status using the Dispatcher console Gantt
chart.
Which steps should theConsultant take to meet these
requirements?

An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?

Universal Containers wants to limit their Technicians' view of Work Orders and Service Appointments in the SalesforceField Service mobile app.
What should a Consultant recommend to control their Technicians' view?

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
How should the consultant make this requirement?