C_TCRM20_73 by SAP Actual Free Exam Q&As

Question 1

Your customer is discussing a hierarchically structured marketing project in SAP CRM. The customer makes the following statements, with which of these do you agree?
Please choose the correct answer.
Response:

A. Target groups are assigned to a (Only One) Profile or a Profile set and not directly to the marketing plan. B. Marketing plans focus on the operative level, whereas Campaigns focus on the strategic level. C. Target groups have to be assigned on marketing plan level. D. It is possible to create a campaign without assignment to a marketing plan.

Discussion 0

Correct Answer: D Vote an answer

Question 2

The CRM system recognizes up to different product types. In this context, which of the following statements are true?
(Choose Correct Answers)
Response:

A. Six different product types are predefined and cannot be changed. B. Rest all answers are correct C. If the material master data of a connected ERP system is transferred to the CRM system, only limited changes can be made to the corresponding products. D. ERP material master data can be transferred to the CRM system.

Discussion 0

Correct Answer: B Vote an answer

Question 3

Which of the following statements concerning pricing in SAP CRM business transactions is true?
Please choose the correct answer.
Response:

A. Only pricing procedures defined in CRM can be used in a CRM transaction. B. Pricing results can be copied from a Quotation or a Contract into the Sales Order. C. Once pricing has been determined for a transaction, it cannot be redetermined. D. A transaction type can have only one condition type.

Discussion 0

Correct Answer: B Vote an answer

Question 4

Sources for a access sequence could be:
There are 3 correct answers to this question.
Response:

A. Business Partner relationships B. Installation component C. Territory Management. D. Pricing Hierarchy E. Organizational Model

Discussion 0

Correct Answer: C,D,E Vote an answer

Question 5

Mapping exists between business partners in SAP CRM and ERP customers (in both directions). This can be displayed using which transaction?
Please choose the correct answer.
Response:

A. SC27 B. MAP C. MAPI D. MAP 01 E. PIDE

Discussion 0

Correct Answer: E Vote an answer

Question 6

Your company is running SAP CRM and SAP ERP but not using SAP Portal. What would you do if a user needed access to the ERP transaction of "Bill of Material"?
Please choose the correct answer.
Response:

A. Start the Virtual machine container (VMS). B. Not possible without the portal. C. Implement single sign on certificates. D. Install CRM Internet Transaction Server (ITS).

Discussion 0

Correct Answer: D Vote an answer

Question 7

The marketing organization is a characteristic of the marketing plans and campaigns. You can use it to define how your enterprise structures the responsibilities for the marketing activities. The marketing Organization can be used for?
(Choose Correct Answer)
Response:

A. Automatically entering and checking marketing attributes B. Workflow Routing C. Partner determination D. Authorization checks E. Rest all answers are correct F. Cost Planning

Discussion 0

Correct Answer: E Vote an answer

Question 8

Your customer already uses ERP and wants to implement CRM. Which of the following need to be considered when creating Sales Orders in CRM?
There are 2 correct answers to this question.
Response:

A. Billing of Sales Orders must be done in CRM. B. Sales Orders can be delivered in CRM C. Sales Orders can be created with reference to an opportunity. D. Sales Orders can be transferred to ERP only if they have no errors.

Discussion 0

Correct Answer: C,D Vote an answer

Question 9

Which of the statements below is true for call lists?
Please choose the correct answer.
Response:

A. Call lists have to be activated before processing is possible. B. Call lists have to be maintained using CRM Marketing functions. C. Calls lists have to be processed by organizational units. D. Call lists have to contain interactive scripts.

Discussion 0

Correct Answer: A Vote an answer

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 - C_TCRM20_73 Exam Practice Test