C_OCM_2503 by SAP Actual Free Exam Q&As

Question 1

What are the benefits of a change story for an SAP cloud project? Note: There are 2 correct answers to this question.

A. As the change story is updated on an ongoing basis, it provides important input for refining the change plan. B. Integrating key opponents into the development of the change story fosters an attitude change and reduces resistance. C. Elaborating and aligning the change story with the key project stakeholders helps to create a shared understanding of the project. D. The change story serves as the basis for all project-related communication assets, ensuring consistent messaging.

Discussion 0

Correct Answer: C,D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 2

What is the added value of change agents taking over the task to plan and execute local change management activities?

A. It reduces resistance among local managers B. It helps to scale change management activities C. It fosters an attitude shift among skeptical change agents D. It supports the adherence to the project milestones

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 3

What is the added value of a high-level change impact analysis? Note: There are 3 correct answers to this question.

A. It delivers input for communication activities, making the implications of the project more tangible. B. It enables the project manager to identify opponents in highly impacted units and adjust the stakeholder analysis accordingly. C. It provides an initial systematic overview of the amount and the nature of the upcoming changes. D. It allows the change manager to derive appropriate activities, focusing the resources on key action areas. E. It reveals key project risks that can be integrated into the project's risk management at an early stage.

Discussion 0

Correct Answer: A,D,E Vote an answer

Question 4

An SAP cloud project is supported by an external change management advisor and an internal change manager in a delivery role. How would you assign the responsibilities? Note: There are 3 correct answers to this question.

A. The external change manager develops the overall plans and concepts for change management in the project. B. The internal change manager ensures that an ongoing change management know-how transfer is established. C. The internal change manager executes change management tasks, such as change communication activities. D. The external change manager takes over the holistic responsibility for the change management support of the project. E. The external change manager provides the change management approach and delivers "best practice" tools and templates.

Discussion 0

Correct Answer: B,C,E Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 5

Why is it recommended to prepare an interview guide for conducting change assessment interviews? Note:
There are 3 correct answers to this question.

A. It serves as a cheat sheet in case the interviewer needs help B. It helps to focus on the relevant key topics C. It allows for efficient data collection by focusing on quantitative information D. It ensures that only the listed questions are asked during the interview E. It provides the structure for the interviews

Discussion 0

Correct Answer: A,B,E Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 6

In the SAP Activate Prepare phase, the cloud project is set up and officially launched. Which change management activities are usually started in this phase? Note: There are 3 correct answers to this question.

A. Identify the key stakeholders and conduct a stakeholder analysis B. Facilitate the role mapping process C. Develop and align the change network strategy D. Conduct a detailed change impact analysis E. Develop an initial change plan for the cloud project

Discussion 0

Correct Answer: A,C,E Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 7

How should a change manager proceed when developing the initial change plan?

A. Align the initial change plan with the key stakeholders of the impacted business units to ensure their buy-in B. Use a different planning tool than the project manager to enhance the visibility of change management within the project C. Only start the development when the available information allows detailed planning to avoid later adjustments D. Consider interdependencies between change management tasks and key project milestones to ensure synchronization with the project plan

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 8

What are typical sources of information for identifying stakeholder groups? Note: There are 3 correct answers to this question.

A. Employee representative or works council B. The project sponsor C. Senior managers of impacted business units D. The HR department E. The IT department

Discussion 0

Correct Answer: B,C,D Vote an answer

Question 9

Which general recommendations help to deliver change management successfully? Note: There are 2 correct answers to this question.

A. Establish trustful cooperation with project management B. Only use standardized tools and templates C. Calculate the return on investment (ROI) for change management activities D. Be user-centric and empathetic

Discussion 0

Correct Answer: A,D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

SAP Certified Associate - Organizational Change Management - C_OCM_2503 Exam Practice Test