C_FSM_2211 by SAP Actual Free Exam Q&As

Question 1

For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

A. Service call B. Activity C. Service contract D. Time and Material journal

Discussion 0

Correct Answer: A,B Vote an answer

Question 2

Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

A. A nightly activity list report generated via business rules that executes in 250 seconds B. A service call summary for the week that returns 1000 records C. A report that references 21 different DTOs D. A spare parts list that has 1500 pages

Discussion 0

Correct Answer: C Vote an answer

Question 3

As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

A. Create a follow-up activity from the Expenses page. B. Create a follow-up activity from the Efforts page. C. Create a follow-up activity from the Smartform page. D. Create a follow-up activity from within the service call.

Discussion 0

Correct Answer: D Vote an answer

Question 4

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A. Cloud-based using the FSM Cloud Connector B. On-premise-based using SAP Process Integration C. On-premise-based using the SAP CRM middleware D. Cloud-based using SAP Cloud Platform Integration

Discussion 0

Correct Answer: D Vote an answer

Question 5

What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

A. Crowd workers can accept or reject assignments within a set time frame B. Automatic determination of activity effort and materials consumed C. Configurable onboarding platform to invite partners D. Intelligent scheduling to determine the best qualified technician E. Crowd workers can reschedule assignments within a set time frame

Discussion 0

Correct Answer: A,C,E Vote an answer

Question 6

In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.

A. Parts Logistics B. Mobile Field service execution C. Workforce management D. Customer Feedback Management

Discussion 0

Correct Answer: B,D Vote an answer

SAP Certified Application Associate - SAP Field Service Management - C_FSM_2211 Exam Practice Test