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SAP Certified Associate - Solution Architect - Customer Experience - C_C4HCX_2405 Exam Practice Test

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Total 82 questions

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Question 1

Which automation program types are available in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.

A. Tactics B. Channel Updates C. Interactions D. Automation Center E. Contact

Discussion 0

Correct Answer: C,D,E Vote an answer

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Question 2

In SAP Customer Data Platform, what are the two main options for passing the purpose of processing incoming customer data, and how are they fundamentally different?
Note: There are 2 correct answers to this question.

A. Dynamic: The processing purpose is part of the incoming event's data model sent from the source application and mapped to the data privacy processing purpose section. B. Static: The processing purpose is an implicit and predefined legal reason and is inferred from the event type whenever ingested. C. Predictive: The processing purpose is guessed, based on historical data patterns and inferred from past events. D. Manual: The processing purpose is manually added to the customer profile by an administrator.

Discussion 0

Correct Answer: A,B Vote an answer

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Question 3

What is the SAP Customer Identity from SAP Customer Data Cloud used for? Note: There are 3 correct answers to this question.

A. To store information securely and leverage it B. To help gather critical information about your users C. To perform delegated admin actions D. To implement consent flows for GDPR compliance E. To offer tools for building a trust-based relationship with your users

Discussion 0

Correct Answer: B,D,E Vote an answer

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Question 4

What are valid features of SAP Commerce Cloud, composable storefront? Note: There are 3 correct answers to this question.

A. Extensible B. Progressive C. Accesible D. Embeddable E. Open source

Discussion 0

Correct Answer: A,B,D Vote an answer

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Question 5

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note:
There are 2 correct answers to this question.

A. RFC B. SOAP C. IDoc D. OData

Discussion 0

Correct Answer: B,D Vote an answer

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Question 6

What do opportunity revenue splits allow you to do when using SAP Sales Cloud? Note: There are 2 correct answers to this question.

A. They allow you to see how much each employee in the sales unit contributes to an opportunity. B. They allow you to split the revenue from a sales opportunity between sales employees and external partners. C. They allow you to see how much each revenue partner contributes to an opportunity. D. They allow you to split the revenue from a sales opportunity between sales employees.

Discussion 0

Correct Answer: A,D Vote an answer

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Question 7

Which of the following are guiding principles of SAP Master Data Integration? Note: There are 2 correct answers to this question.

A. Central integration point for master data B. Improve trust level of master data C. Out of the box integrations provided to cloud solutions from SAP D. Ensure high quality of master data across all applications

Discussion 0

Correct Answer: A,D Vote an answer

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Question 8

Which routing rules for tickets or cases are offered by SAP Service Cloud? Note: There are 2 correct answers to this question.

A. To a queue B. To a team C. To an outbound channel D. To an employee

Discussion 0

Correct Answer: B,D Vote an answer

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Question 9

In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?

A. Subaccount B. Org member C. Global account D. Directory

Discussion 0

Correct Answer: A Vote an answer

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Total 82 questions

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