CQA by ASQ Actual Free Exam Q&As

Question 1

Which of the following is the greatest benefit of an internal audit program to an organization?

A. It fulfills most contractual quality requirements. B. It prepares an organization for third-party audits. C. It frequently eliminates the need for external audits. D. It provides feedback for continuous improvement.

Discussion 0

Correct Answer: D Vote an answer

Question 2

Which of the following is an audit reporting technique for prioritizing audit findings?

A. Ishikawa diagram B. Risk-benefit ratio C. Weibull distribution D. Cognitive dissonance

Discussion 0

Correct Answer: B Vote an answer

Question 3

After an external audit, the auditee may be asked to evaluate which of the following auditor skills or elements of the audit?

A. Interviewing, interaction, accuracy of the audit report B. Communication, listening, checklist preparation C. Audit scheduling, auditor training records, observing an audit D. Clarity of past audit reports, number of findings, lack of bias

Discussion 0

Correct Answer: A Vote an answer

Question 4

The main function of an audit checklist is to

A. identify the specific products to be examined B. serve as a guide for members of the audit team C. expedite the preparation of the final audit report D. save time by auditing only the items listed

Discussion 0

Correct Answer: B Vote an answer

Question 5

The accuracy of quality audit documentation is especially important in which of the following situations?

A. An audit has yielded more documentation than expected. B. The documentation is likely to be used as evidence in litigation. C. One of the audit team members is aware of a possible personal bias related to the audit. D. The documentation supports an auditor's viewpoint.

Discussion 0

Correct Answer: B Vote an answer

Question 6

The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name.
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock. -A shipment of six (6) boxes to Allied Supply was returned because the customer-required
certifications did not accompany the product. -Unsigned product verification documents were found on stored products. -Of three (3) cartons found in the accepted materials station, only two of the cartons had labels
indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton. -The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
During the second day of the audit, another unlabeled product container was delivered to the
accepted materials station. When the auditor noted the lack of label, the auditee immediately filled out a label and affixed it to the container. In this situation, the auditor should do which of the following?

A. Write a finding to encourage a root cause analysis. B. Write a finding against the Receiving department. C. Write an observation that the auditee identified the container properly. D. Write a finding because an improperly identified container could be shipped.

Discussion 0

Correct Answer: A Vote an answer

Question 7

During the closing meeting, what is the advantage of having the lead auditor be the only presenter of the audit findings?

A. The lead auditor may be the only team member who has verified each finding personally. B. The lead auditor makes the auditee feel more responsible for corrective action of the findings presented. C. The auditee will have one person with whom to interact and address comments to. D. The lead auditor has the most experience in dealing with the auditee's management.

Discussion 0

Correct Answer: C Vote an answer

Question 8

Which of the following is NOT an acceptable method of verifying a corrective action?

A. Conducting another audit on the process or system B. Reviewing measurement records after the correction has been made C. Collecting or observing the new results of the process D. Contacting the individuals responsible for implementing the correction

Discussion 0

Correct Answer: D Vote an answer

Question 9

A quality audit contributes to improvement of the quality of a company's products and services by

A. improving customer satisfaction B. identifying under-performers C. suggesting ways to improve performance D. identifying the need for corrective action

Discussion 0

Correct Answer: D Vote an answer

Question 10

Management can best ensure support for the audit function from other departments by

A. emphasizing the importance and usefulness of audits to the organization B. reviewing audit follow-up activities and ensuring that corrective action requests are closed in a timely manner C. hiring personnel who have knowledge of quality procedures and by providing continuing education D. continually evaluating the audit results

Discussion 0

Correct Answer: A Vote an answer

ASQ Quality Auditor - CQA Exam Practice Test