CIS-HAM by ServiceNow Actual Free Exam Q&As

Question 1

Fixed assets refer to what type of assets?

A. Short-term assets B. Long-term assets C. Current assets D. Intangible assets

Discussion 0

Correct Answer: B Vote an answer

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Question 2

What is the second tier of the capability blueprint?

A. Strategic conformance B. Practical management C. Operational integration D. Financial management E. Trustworthy data

Discussion 0

Correct Answer: B Vote an answer

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Question 3

During an inventory audit, what happens if you accidentally scan the same asset twice?

A. Both records are imported B. The most recent scan is imported C. The first scan is imported D. HAM automatically removes duplicates

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Correct Answer: D Vote an answer

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Question 4

What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)

A. Storage costs B. Replacement parts C. Warranty costs D. Maintenance agreements

Discussion 0

Correct Answer: B,D Vote an answer

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Question 5

Taxes paid at the time of purchase are what type of cost?

A. Capital Expense B. Operating Expense C. Original Cost D. Operating Cost

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Correct Answer: C Vote an answer

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Question 6

When creating a stock rule that replenishes from a vender, what is primary requirement for the warehouse stockroom? (Choose two.)

A. The stockroom must have an assigned manager Most Voted B. The stockroom manager must have a valid time zone C. The stockroom must have an assignment group D. The stockroom manager must have a valid email address Most Voted E. The stockroom manager must have a valid mobile phone

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Correct Answer: A,D Vote an answer

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Question 7

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

A. Hardware Model Normalization B. Mobile My Assets C. Asset & Model Records D. Stockrooms E. Asset Inventory Audit F. Mobile Asset Receiving G. Hardware Asset Dashboard

Discussion 0

Correct Answer: A,E,G Vote an answer

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Question 8

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

A. Financial B. Operational C. Contractual D. Lifecycle E. Relationship

Discussion 0

Correct Answer: B,E Vote an answer

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Question 9

You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?

A. When you save the hardware model record B. When you click the Normalize Hardware Model link under Related Links C. When the daily scheduled HAM - Daily job runs D. When the weekly scheduled HAM - Normalization job runs

Discussion 0

Correct Answer: A Vote an answer

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Question 10

What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

A. Hardware assets disposed (YTD) B. New hardware assets found by audits C. Hardware asset disposal status D. Consumable models up for End of Life

Discussion 0

Correct Answer: A,C Vote an answer

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Question 11

When designing steps with operations requiring variables, it is best practice to do what?

A. query targets for variables Most Voted B. design for a static environment C. hard core variables D. always use scalar variables

Discussion 0

Correct Answer: A Vote an answer

Question 12

Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

A. Now Mobile App B. Now Procurement App C. Now Onboarding App D. Now Agent Mobile App

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Correct Answer: D Vote an answer

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Question 13

To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)

A. Cost Management B. Data Certification C. Procurement D. Managed Documents E. Hardware Asset Management F. Service Mapping G. Discovery

Discussion 0

Correct Answer: A,B,C,D,E Vote an answer

ServiceNow Certified Implementation Specialist - Hardware Asset Management - CIS-HAM Exam Practice Test