IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 - C2010-659 Exam Practice Test
Which two criteria can be applied in the Response Plan application? (Choose two.)
Correct Answer: C,E
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What is an optional IBM SmartCloud Control Desk component?
Correct Answer: C
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The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)
Correct Answer: C,E,F
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Where can a system administrator find the applications to set up organizations and sites?
Correct Answer: B
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What are two appropriate Key Performance Indicators for the Service Catalog Management Process? (Choose two.)
Correct Answer: A,B
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During a requirements gathering work session with a customer, they need to record the original categorization of the service request, would like this classification to copy to the work order, and be able to advise on the true root cause of the work order.
How might this be achieved with business processes?
How might this be achieved with business processes?
Correct Answer: D
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Which three types of data can be loaded using the Quick Configuration tool of IBM SmartCloud Control Desk? (Choose three.)
Correct Answer: C,D,F
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