7492X by Avaya Actual Free Exam Q&As

Question 1

Which three commandscan be used with Network Call Deflection? (Choose three.)

A. Collect digits B. Wait hearing ringback C. Route-to number D. Announcement E. Queue to best:

Discussion 0

Correct Answer: A,B,C Vote an answer

Question 2

What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?

A. Set TSC to y and set CA-TSC to "as needed". B. The FRL settings do not apply to HSR. C. The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank. D. The trunk group must be H.323.

Discussion 0

Correct Answer: C Vote an answer

Question 3

A customer wants to routinely monitor their vectors for unexpected results.
How should they monitor their results?

A. Use the display events command in the Communication Manager B. Use the list history command in the Communication Manager C. Use the Exceptions > Reports > Vector Exceptions in the Call Management System D. Use the System Maintenance > Reports >Error Log report in the Call Management System

Discussion 0

Correct Answer: A Vote an answer

Question 4

A customer using the TTrace tool wants the TTrace system to send an email when the system logs a particular type of alarm on the TTRace server.
Which TTrace tool will accomplish this?

A. TTrace Config B. TTrace Server C. TTrace Console D. TTrace Log2Zip

Discussion 0

Correct Answer: A Vote an answer

Question 5

Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura Call Center Elite Multichannel in a virtual environment?

A. Elite Multichannel B. vSphere C. vCenter D. Vmware

Discussion 0

Correct Answer: C Vote an answer

Question 6

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)

A. list trace vector B. list trace station C. display events D. list trace VDN

Discussion 0

Correct Answer: A,B Vote an answer

Question 7

A customer is using Windows Server 2008 to run their Call Center Elite Multichannel server software.
Which requirement do they need to configure to install the server software?

A. Microsoft .NET Framework 3.5 and Microsoft .NET Framework 4.5.1 B. Windows Firewall Service, Microsoft .NET Framework 4.5.1, and IIS C. IIS only D. Microsoft .NET Framework 3.5, Microsoft .NET Framework 4.5.1, and IIS

Discussion 0

Correct Answer: A Vote an answer

Question 8

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.
Which command in the vector would invoke NCR using BSR?

A. queue-to best B. reply-best C. route-to number 112920414 D. route-t number 11292414

Discussion 0

Correct Answer: A Vote an answer

Question 9

How can an installer identify if a customer has the Call Center Elite package?

A. Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field. B. Check the Feature-Related System Parameters and look for the "Call Center Elite" field. C. Check the System-Parameters Customer-Options Form and look for the "EAS" field. D. Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced) field.

Discussion 0

Correct Answer: C Vote an answer

Avaya Aura® Call Center Elite Support - 7492X Exam Practice Test