700-805 by Cisco Actual Free Exam Q&As

Question 1

What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?

A. Communicate, Co-terminate end dates. Consolidate contracts B. Check start dates, Co-terminate start dates. Consolidate services C. Cover the uncovered, Co-terminate end dates. Consolidate contracts D. Connect, Communicate, Consolidate

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Correct Answer: C Vote an answer

Question 2

Which area of the Success Plan is the Renewal Manager responsible?

A. Adoption Barriers Overcome B. Success Plan Hypothesis C. Barriers Predicted D. Solution Renewal

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Correct Answer: D Vote an answer

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Question 3

What is the implication of on-time renewals for an IT service provider company?

A. There is no significant impact if sales are on plan. B. Incentives will be paid. C. Customer satisfaction is improved. D. No disruption to recurring revenue.

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Correct Answer: D Vote an answer

Question 4

Which approach? (Choose the best answer.)

A. Reward-led approach B. Product-led approach C. Solutions-led approach D. Concerns-led approach

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Correct Answer: C Vote an answer

Question 5

Which service offering helps define the IT vision and strategy of the customer?

A. training B. support C. optimization D. advisory

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Correct Answer: D Vote an answer

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Question 6

What does the Customer Experience Lifecycle approach enable partners to do?

A. deliver customer business outcomes B. eliminate all problems C. guarantee an upsell D. provide technical support

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Correct Answer: A Vote an answer

Question 7

Which strategy contributes to the successful renewal of service contracts?

A. Discount multi-year service agreements. B. Offer discounts. C. Lock in revenue streams through co-termination. D. Communicate product performance, pricing, and position.

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Correct Answer: D Vote an answer

Question 8

During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

A. quote delivery B. proposal build C. billing D. deal strategy

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Correct Answer: B Vote an answer

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Question 9

How does Cisco define AT R?

A. Any customer agreement where attrition has been an issue. B. Contracts/subscriptions that have attrition terms revoked. C. ATR is the sum of RR and iARR, minus the attrition rate. D. Contracts/subscriptions that are available to renew.

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Correct Answer: D Vote an answer

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Question 10

Which two outcomes drive the value of subscriptions for customers? (Choose two.)

A. bundling of software and hardware B. continuous access to innovation C. Consulting services D. freeware offers E. Access to the latest capabilities

Discussion 0

Correct Answer: B,E Vote an answer

Cisco Renewals Manager - 700-805 Exam Practice Test