Cisco Contact Center Enterprise Implementation and Troubleshooting - 500-444 Exam Practice Test
Which protocol is used between ICM Central Controller and IVR/CUCM PG?
Correct Answer: A
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Which service is used to provide authorization between the Identity Provider (IdP) and application?
Correct Answer: B
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Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?
Correct Answer: C
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Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)
Correct Answer: B,C
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Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
Correct Answer: A
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How is a call assigned to a call type in the PCCE system?
Correct Answer: D
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