1z1-628 by Oracle Actual Free Exam Q&As

Question 1

A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?

A. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'. B. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'. C. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'. D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.

Discussion 0

Correct Answer: C Vote an answer

Question 2

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?

A. the ability to set travel optimization goals either based on time or distance B. the ability to set travel optimization goals either based on cost or resource utilization C. the ability to set travel optimization goals based on current traffic data D. the ability to set travel optimization goals based on predicted traffic data

Discussion 0

Correct Answer: A Vote an answer

Question 3

Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

A. Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval. B. Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable
4-hour Maximum interval. C. Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval. D. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 4

Which two statements are true regarding managing inventory within OFSC?

A. A resource with eligible permissions can add inventory to his or her own pool. B. Missing required inventory does not restrict an activity from being completed. C. Filters can be created for inventory. D. When customer inventory is de-installed, it is moved to the "Resource" pool.

Discussion 0

Correct Answer: A,D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Question 5

Your customer noticed a message that sometimes appears when they are moving activities between resources.
The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".
Which option fulfills that requirement?

A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category. B. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category. C. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category. D. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message and modify it to the new terminology.

Discussion 0

Correct Answer: C Vote an answer

Question 6

When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?

A. Select the 'Contains' operator option when specifying the filter conditions. B. Select the 'Dynamic' option when specifying the filter conditions. C. Select the 'In' operator option when specifying the filter conditions. D. Select the 'Is not empty' option when specifying the filter conditions.

Discussion 0

Correct Answer: D Vote an answer

Question 7

Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

A. Configure a message associated with the "Route is not activated" launch condition within a Message Scenario. B. Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen. C. Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen. D. Create a resource filter that has an "Activated contains Activated" condition for use in the List/Time/Map/Daily views.

Discussion 0

Correct Answer: B,C Vote an answer

Question 8

A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?

A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately. B. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately. C. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min. D. Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.

Discussion 0

Correct Answer: B Vote an answer

Question 9

Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?

A. Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page. B. Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen. C. Use a regular expression to limit valid entries to "Gold" only. D. Set a condition within the VoD Service Trial property to limit visibility.

Discussion 0

Correct Answer: D Vote an answer

Question 10

After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.
Which setting is required to do this?

A. Enable Reoptimization within the routing plan, then select "Reduce overtime " B. Enable Reoptimization within the routing plan, then select "Reduce overdue." C. Enable Reoptimization within the routing plan, then select "Assign high priority activities." D. Enable Reoptimization within the routing plan, then select "Assign overdue activities." E. Enable Reoptimization within the routing plan, then select "Optimize routes."

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Oracle Field Service Cloud Service 2018 Implementation Essentials - 1z1-628 Exam Practice Test