Oracle Cross-Channel Contact Center Cloud 2019 Implementation Essentials - 1Z0-1038 Exam Practice Test
Which two statements are true about generic objects?
Correct Answer: C,E
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Which statement correctly differentiates between a bulk operation and a batch operation?
Correct Answer: A
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How frequently does Oracle release a new version of a product?
Correct Answer: C
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Which option should you use to create or configure queues?
Correct Answer: B
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Which two statements are true about safe mode in relation to add-ins?
Correct Answer: B,C
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An agent is assigned a profile PI that is configured with three incident queues: q1, q2, and q3, and the pull policy is set to Manual. Which statement is true?
Correct Answer: A
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The current session expiration is set to 10 minutes but your client wants it to be 60 minutes. Which statement is true?
Correct Answer: C
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