CIW Social Media Specialist - 1D0-623 Exam Practice Test

A well known CEO of a large company regularly makes keynote speeches at industry conferences. How can these presentation be made more social?

A company can use statics from social media to predict behavior. What kind of big data strategy is this?

The developers of a point-of-sale retail transaction software has a system error in their Web server. Users of the system were unable to upload data through their remote data entry service. The customer quickly grew angry about the situation and began posting negative comments on several popular social media sites and company's public message board. The company is in the response stage of managing the crisis. What should they do?

Sarah works for a company that sells professional-wear clothing for women both online and in select retail stores She is conducting a SWOT analysis of the company's social media plan. Which of the following should she have completed first?

An airline customer service department needs to notify passengers when a flight is delayed. Which of the following is an example of a SMART goal mission statement for the customer service department?

A startup business is designing fabric patterns for the home fashion industry What kind of platforms will best meet the business' social media marketing needs?