Exam Service-Cloud-Consultant Topic 3 Question 139 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 139
Topic #: 3
Universal Containers is using the Lightning Service Console for managing cases and wants to add a softphone to enable click-to-call capability.
Which three configurations are needed for the softphone to work in Salesforce? Choose 3 answers

Suggested Answer: C,D,E Vote an answer

by Scott at Nov 27, 2025, 09:57 AM

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