Exam PMI-PMOCP Topic 1 Question 113 Discussion

Actual exam question for PMI's PMI-PMOCP exam
Question #: 113
Topic #: 1
A PMO is ready to deploy new services that address the current, confirmed needs of the organization.
What is the first thing the PMO professional should do to ensure optimal implementation of the PMO services to meet customer expectations?

Suggested Answer: B Vote an answer

Before deploying new services, the PMO professional mustdefine a clear, step-by-step deployment plan.
PMI-PMOCP stresses that a structured approach allows for careful coordination, resource allocation, stakeholder engagement, and risk management during service implementation, ensuring alignment with customer expectations and organizational goals.
Educational activities (options A, C, D) are essential but should follow a well-planned rollout strategy. A comprehensive deployment approach minimizes disruptions and maximizes adoption success.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Service Delivery and Lifecycle Management.

by Lucien at Jul 27, 2026, 12:51 AM

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